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Indonesia – Internet

Indonesia is one of the largest countries in Southeast Asia with a population of over 270 million people. As the country continues to grow and develop, internet connectivity has become a crucial aspect of modern life. In this article, we will explore the major internet service providers (ISPs) in Indonesia and the procedure for arranging an internet connection.

Major Internet Service Providers in Indonesia

There are several major ISPs in Indonesia, each with their own unique offerings and pricing plans. Some of the most popular ISPs include:

Telkom Indonesia

Telkom Indonesia is the largest ISP in Indonesia and is owned by the government. The company offers a range of internet packages, including fixed-line broadband, fiber-optic internet, and mobile internet. Telkom Indonesia has a widespread network throughout the country, making it an ideal choice for those living in rural areas.

Contact Details:

Indosat Ooredoo


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Indosat Ooredoo is another popular ISP in Indonesia, offering both fixed-line and mobile internet services. The company’s 4G network is known for its fast and reliable speeds, making it a popular choice for those who require high-speed internet.

Contact Details:

XL Axiata

XL Axiata is a mobile network operator that also provides internet services in Indonesia. The company offers a range of internet packages, including prepaid and postpaid plans. XL Axiata’s network is known for its fast speeds and reliable connectivity.

Contact Details:

First Media

First Media is a leading provider of fixed-line broadband services in Indonesia. The company offers a range of packages to suit different needs, including high-speed internet, cable TV, and home phone services. First Media’s network is known for its reliability and fast speeds.

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Arranging an Internet Connection in Indonesia

Arranging an internet connection in Indonesia is a relatively straightforward process. Here are the steps to follow:

Step 1: Choose an ISP

The first step is to choose an ISP that best meets your needs. Consider factors such as speed, reliability, and pricing when making your selection.

Step 2: Check Availability

Once you have chosen an ISP, you will need to check whether their services are available in your area. Most ISPs have a coverage map on their website that you can use to check availability.

Step 3: Select a Package

After confirming availability, select a package that best meets your needs. ISPs typically offer a range of packages with different speeds and data allowances, so be sure to choose one that suits your usage patterns.

Step 4: Register

To register for an internet connection, you will need to provide your personal details, such as your name, address, and phone number. You may also be required to provide proof of identity, such as a passport or ID card.

Step 5: Pay the Deposit

Most ISPs require a deposit to be paid upfront before the internet connection can be installed. The deposit amount varies depending on the ISP and the package you have selected.

Step 6: Installation

Once the deposit has been paid, the ISP will arrange for the installation of the internet connection. The installation process typically takes a few days, although this can vary depending on the ISP and the availability of technicians.

Step 7: Activation

After the installation is complete, the ISP will activate your internet connection. You will be provided with login details and instructions on how to connect to the internet.

Step 8: Payment

Finally, you will need to make regular payments to your ISP to continue using the internet service. Most ISPs offer a range of payment options, including bank transfer, credit card, and e-wallets.

Internet connectivity has become an essential aspect of modern life, and in Indonesia, there are several ISPs that offer reliable and fast internet services. When selecting an ISP, it is essential to consider factors such as speed, reliability, and pricing to ensure that you choose a package that best meets your needs. The procedure for arranging an internet connection in Indonesia is relatively straightforward, with a few simple steps that you need to follow to get connected.