Cuba is an island country located in the Caribbean with a developing telecommunications infrastructure that includes limited access to the internet. In this article, we will discuss the major internet service providers in Cuba, their contact details, and the procedure for arranging an internet connection in the country.
Major Internet Service Providers in Cuba
There are two main internet service providers in Cuba:
ETECSA
ETECSA (Empresa de Telecomunicaciones de Cuba S.A.) is the only telecommunications company in Cuba and provides internet services to both residential and business customers. ETECSA offers a range of internet services, including DSL, mobile internet, and public Wi-Fi hotspots.
To contact ETECSA, you can visit their website at https://www.etecsa.cu/ or call them at 118.
CENIAI
CENIAI (Centro Nacional de Información de Ciencias Médicas) is a government agency that provides internet services to universities and research institutions in Cuba. CENIAI offers high-speed internet services and access to academic databases and research resources.
To contact CENIAI, you can visit their website at https://www.ceniai.inf.cu/ or call them at +53 7 838-2030.
Arranging an Internet Connection in Cuba
Arranging an internet connection in Cuba can be a challenging process, especially for non-residents. The first step is to obtain a Cuban SIM card or Wi-Fi access card, which can be purchased from ETECSA or other authorized vendors.
To use mobile internet services in Cuba, you need to have a compatible device and a Cuban SIM card. You can purchase a Cuban SIM card from ETECSA or other authorized vendors by presenting your passport and paying a fee. Once you have a Cuban SIM card, you can purchase a mobile data plan from ETECSA or other authorized vendors.
To use public Wi-Fi hotspots in Cuba, you need to have a Wi-Fi access card, which can be purchased from ETECSA or other authorized vendors. The Wi-Fi access card provides access to public Wi-Fi hotspots, which are available in parks, public squares, and other locations throughout the country.
If you are a non-resident and want to obtain a permanent internet connection in Cuba, you need to apply for a permit from the Cuban government. The permit application process can be complex and time-consuming, and approval is not guaranteed.
In conclusion, Cuba has a developing telecommunications infrastructure and limited access to the internet. ETECSA is the main internet service provider in Cuba and provides a range of internet services, including DSL, mobile internet, and public Wi-Fi hotspots. CENIAI provides internet services to universities and research institutions in Cuba. Arranging an internet connection in Cuba can be challenging, especially for non-residents, and requires obtaining a Cuban SIM card or Wi-Fi access card. Non-residents who want to obtain a permanent internet connection in Cuba need to apply for a permit from the Cuban government.