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Brazil – Landlines and Mobile Phones

Brazil is the largest country in South America and has a well-developed telecommunications infrastructure. The country has a large population, and telephony services are easily accessible to both residents and expatriates. This article provides information on telephone service in Brazil, including international and area codes, major telephone providers, procedures for arranging telephone connections, and payment options for telephone bills.

International Code and Area Codes

The international code for Brazil is +55. If you are calling Brazil from outside the country, you must dial this code before dialing the local number.

For local calls within Brazil, there are several area codes for popular expat destinations. The area code for the city of Sao Paulo is 11, while the area code for the popular tourist destination of Rio de Janeiro is 21. Other popular expat destinations in Brazil include Salvador, Florianopolis, and Fortaleza.

Major Telephone Providers in Brazil

There are several major telephone providers in Brazil, both for landline and mobile services. These include:

Landline Providers

  • Oi: Oi is the largest landline provider in Brazil and offers fixed-line telephony, broadband internet, and television services. The company has a reputation for providing reliable services and has a large customer base across the country. Oi can be contacted at 103 31 for landline services.

  • Vivo: Vivo is another major landline provider in Brazil and offers fixed-line telephony, broadband internet, and television services. The company has a large network coverage and offers competitive pricing for its services. Vivo can be contacted at 103 15 for landline services.

Mobile Providers


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  • Claro: Claro is the largest mobile provider in Brazil and offers both prepaid and postpaid mobile services, as well as broadband internet. The company has a reputation for providing fast data speeds and extensive network coverage. Claro can be contacted at *1052 for mobile services.

  • Vivo: In addition to its landline services, Vivo is also a major mobile provider in Brazil. The company offers both prepaid and postpaid mobile services, as well as broadband internet. Vivo is known for its competitive pricing and reliable network coverage. Vivo can be contacted at *8486 for mobile services.

Procedure for Arranging Telephone Connection

To arrange a telephone connection in Brazil, you must first choose a telecommunications provider and contact them to set up an account. The provider will ask for your personal information, including your name, address, and identification documents. You may also be asked to provide a deposit, which will be refunded when you close your account.

Once your account has been set up, the provider will send a technician to your home or business to install the necessary equipment. This may include a landline phone, modem, or router, depending on the services you have subscribed to. The technician will also test the equipment to ensure that it is working properly.

The time it takes to set up a telephone connection in Brazil can vary depending on the provider and the type of service you have subscribed to. In some cases, you may be able to get a same-day installation, while in other cases, it may take several days.

Payment Options for Telephone Bills

There are several payment options for telephone bills in Brazil. These include:

  • Bank Payment: Customers can pay their telephone bills through their bank account. This involves transferring the bill amount from your bank account to the provider’s bank account. Customers should ensure that they include their account number and the bill reference number when making the transfer.

  • Online Payments: Many providers offer online payment options, where customers can pay their bills using a credit or debit card. This is a convenient option that allows customers to pay their bills from anywhere with an internet connection. Customers can log in to their account on the provider’s website to make a payment.

    • In-Person Payments: Customers can also make payments in person at the provider’s office or at a designated payment center. Payments can be made using cash, check, or credit/debit card.

    • Mobile Payments: Some providers also offer mobile payment options, where customers can pay their bills using their mobile phone. This may involve using a mobile app or texting a payment code to the provider.

    It is important to note that failure to pay your telephone bill on time may result in a disruption of service. Customers who are having trouble paying their bills should contact their provider to discuss payment options and avoid service disruptions.

    Telephone service in Brazil is readily available to both residents and expatriates, with a well-developed telecommunications infrastructure and several major providers offering landline and mobile services. Customers can choose from a range of packages to suit their needs, and the process of arranging a telephone connection is relatively straightforward. Payment options for telephone bills are also varied, with bank payments, online payments, in-person payments, and mobile payment options available. Overall, Brazil offers a modern telecommunications infrastructure that is reliable and convenient for users.