Antigua and Barbuda is a small island nation located in the Caribbean. The country has a population of around 97,000 people and is known for its beautiful beaches and turquoise waters. In this article, we will discuss the telephone service in Antigua and Barbuda, including the international code, area codes for popular expat destinations, major telephone providers, procedure for arranging telephone connection, and payment methods for telephone bills.
International Code and Area Codes
The international code for Antigua and Barbuda is +1-268. When making an international call to Antigua and Barbuda, you must dial this code before dialing the seven-digit phone number.
For local calls within Antigua and Barbuda, there are different area codes for different regions. The area codes for popular expat destinations within the country are as follows:
- St. John’s: 268-462
- English Harbour: 268-562
- Jolly Harbour: 268-462
- Dickenson Bay: 268-462
Major Telephone Providers
There are two major telephone providers in Antigua and Barbuda, both of which offer both landline and mobile services. These providers are Antigua Public Utilities Authority (APUA) and Digicel.
Antigua Public Utilities Authority (APUA)
APUA is the government-owned telecommunications provider in Antigua and Barbuda. The company offers both landline and mobile services, as well as internet and television services. APUA’s contact details are as follows:
- Website: https://www.apua.ag/
- Telephone (customer service): 268-480-6999
- Email (customer service): customerservice@apua.ag
Digicel
Digicel is a privately-owned telecommunications provider in Antigua and Barbuda. The company offers both landline and mobile services, as well as internet and television services. Digicel’s contact details are as follows:
- Website: https://www.digicelgroup.com/ag/en.html
- Telephone (customer service): 268-480-4420
- Email (customer service): customercare.ag@digicelgroup.com
Procedure for Arranging Telephone Connection
To arrange a telephone connection in Antigua and Barbuda, you must contact one of the major telephone providers mentioned above. Both APUA and Digicel offer online sign-up options, as well as the option to visit one of their physical locations.
When signing up for telephone service, you will be asked to provide identification documents and proof of address. This is a standard procedure to prevent fraud and ensure that the person signing up for the service is the rightful owner of the account.
Once you have signed up for the service, the telephone provider will send a technician to install the necessary equipment in your home or office. The installation process typically takes a few hours to complete.
Payment Methods for Telephone Bills
Both APUA and Digicel offer multiple payment methods for telephone bills. These include:
- Direct debit from a bank account
- Online payment via credit card or bank transfer
- Payment at a physical location
If you choose to pay your bill via direct debit, the payment will be automatically deducted from your bank account each month. If you prefer to make a manual payment, you can do so via the telephone provider’s online payment portal or by visiting one of their physical locations.
It is important to note that late payments may result in additional fees or the suspension of your telephone service. Therefore, it is recommended to set up automatic payments or to pay your bill promptly each month to avoid any issues.
In conclusion, Antigua and Barbuda has a reliable and modern telephone service that is provided by two major telecommunications providers, APUA and Digicel. When signing up for telephone service, you will be required to provide identification documents and proof of address. Payment methods for telephone bills include direct debit, online payment, and payment at a physical location. It is important to pay your bill promptly each month to avoid any additional fees or the suspension of your telephone service.
Overall, the telephone service in Antigua and Barbuda is reliable and easy to set up. Whether you are a local resident or an expat living on the island, you can choose from a range of plans and providers to suit your needs. With a range of payment options available, you can easily manage your telephone bill and stay connected with your friends, family, and colleagues.